Software Testing Operations Technique

Operations’ testing is designed to verify prior to production that the operating procedures and staff can properly execute the application.

Objectives of operations testing technique :

Operations’ testing is primarily designed to determine whether the system is executable during normal systems operations. The specific objectives include:

1. Determine the completeness of computer operator documentation
2. Ensure that the necessary support mechanisms, such as job control language, are prepared and function properly
3. Evaluate the completeness of operator training
4. Test to ensure that operators using prepared documentation can, in fact, operate the system.

The way of using operations testing :

Operations’ testing evaluates both the process and the execution of the process. During the requirements phase, operational requirements can be evaluated to determine the reasonableness and completeness of those requirements. During the design phase, the operating procedures should be designed and thus can be evaluated. This continual definition of the operating procedures should be subjected to continual testing.

The execution of operations testing can normally be performed in conjunction with other tests. However, if operations’ testing is included, the operators should not be prompted or helped by outside parties during the test process. The test needs to be executed as if it was part of normal computer operations in order to adequately evaluate the effectiveness of computer operators in running the application in a true-to-life operations environment.

Example :

1. Determining that the operator instructions have been prepared and documented in accordance with other operations instructions, and that computer operators have been trained in any unusual procedures.
2. Testing that the job control language statements and other operating systems support features perform the predetermined tasks.
3. Verifying that the file labeling and protection procedures function properly.

When operations testing shall be used ?

Operations’ testing should occur prior to placing any application into a production status. If the application is to be tested in a production-type setting, operations testing can piggyback that process at a very minimal cost. It is as important to identify an operations flaw as it is an application flaw prior to placing the application into production.

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