Quality management tools

WHAT IS QUALITY ?

1. Quality means meeting requirement, customers needs.
2. Quality means defect free products (Fit to use).
3. Quality is attribute of a product.
4. Services are form of products.
5. Management is responsible for quality.
6. Producer must be involved in quality control.
7. Quality is a journey not a destination.
8. The objective of quality is continuous improvement.

Seven Quality Management Tools

The 7 Quality Management Tools are:

1. Process Decision Program Chart (PDPC).

2. Matrix Data Analysis Diagram (MDAD).

3. Relationship Diagram.

4. Tree Diagram.

5. Affinity Diagram.

6. Prioritization Matrix.

7. Activity Network.

The 7 Quality Management Tools can be used in:

1. Problem Representation (PDPC, Activity Network and Tree Diagram).

2. Data Collection (MDMA).

3. Data Analysis and Synthesis (Relationship, Tree, Affinity Diagrams and Prioritization Matrix).

Quality Control :

Product quality is compared with applicable standards and action taken when non conformance is detected.

Verifies specific attributes of the products .

Specific products and services.

Focuses on inspection, Testing and removal of the defects .

Quality Assurance:

Activity, which establishes and evaluates the processes, which produce the products.

Process are established and continuously improved to produce products that meets specification and are fit to use.

Sets measurement program to evaluate process.

Identifies weakness in the process and improves them.

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SOFTWARE QUALITY ASSURANCE AND CONTROL

SOFTWARE QUALITY AND COST ASPECT

STABLE PROCESS OF SOFTWARE TESTING

STABLE PROCESS OF SOFTWARE TESTING PART TWO

DEFECTS IN SOFTWARE TESTING

REDUCTION OF DEFECTS IN SOFTWARE TESTING

SOFTWARE TESTING AND EFFECTING FACTORS

SCOPE OF SOFTWARE TESTING

TESTING LIFE CYCLE PART ONE

TESTING LIFE CYCLE PART TWO

TESTING LIFE CYCLE PART THREE

SOFTWARE TESTING AND CONSTRAINTS WITH IN IT

TESTING CONSTRAINTS PART TWO

LIFE CYCLE TESTING

TEST METRICS

Independent Software Testing

Test Process

Testing verification and validation

Functional and structural testing

Static and dynamic testing

V model testing

Eleven steps of V model testing

Structural testing

Execution testing technique

Recovery Testing technique

Operation testing technique

Compliance software testing technique

Security testing technique